Hyundai Motor India — Deposit refund of new car booked

Address:

ARAS & PVPV Hyundai car showroom, Perundurai road, Erode

HI

I'm Vishnu Shankar C, On October 18th 2018 have booked Hyundai Santro through online via my credit card which I've cancelled it by visiting the showroom ARAS & PVPV Hyundai car showroom, Perundurai road, Erode by person on 1st December 2018, still now there is no refund has been received.

Have escalated this via customer care and also I have wrote about this to [protected]@hmil.net many times but there is no reply about this from Hyundai concern. Request you to kindly help on the same.

Also have attached the successful payment receipt of car booking and interactions in e-mail with Hyundai limited below for your reference as follows.

Regards,
Vishnu Shankar C,
[protected]/[protected].
[protected]@gmail.com
Erode.

_______________________________________________________
Begin forwarded message:
From: vishnu swa
Date: 31 May 2021 at 08:11:36 IST
To: [protected]@hmil.net
Subject: Re: Request on Refund of cancellation of car booking_Your order#S4210-[protected] on https://bookonline.hyundai.co.in is successful.
Hi

Have received a call from your executive on 28th May stating that this complaint will be escalated and handled by separate team and there is no response from your side all details are below in the trail email would request you please look into this issue.

Regards,
Vishnu Shankar C,
[protected]/[protected].
Erode.

Sent from my iPhone

On 27-May-2021, at 23:40, vishnu swa wrote:

Hi

Is there any people in working with Hyundai who could read these mails or to be forgotten for the money Rs. 11100 which been spent on booking of my car.

Regards,
Vishnu Shankar C,
[protected]/[protected].
Erode.

Sent from my iPhone

Begin forwarded message:
From: vishnu swa
Date: 9 May 2019 at 08:44:59 IST
To: [protected]@hmil.net
Subject: Re: Request on Refund of cancellation of car booking_Your order#S4210-[protected] on https://bookonline.hyundai.co.in is successful.
Hi Hyundai, I don’t know how long you people will take to process a simple cancellation of booking of the below mentioned order and refund the money back to my bank accounts. Therefore any other grievances and complaint cell email id to discuss the same, will also escalate this issue. Also added to that I’ve heard that the dealership is going to close its services in our locality so request to please look into this issue as soon as possible. Added to this I’ve received a cash back of Rs. 1000 a few days back, against the booking amount conveying that the dealer has misused my booking amount to some other customer in the reference.
Regards,
Vishnu Shankar C,
[protected]/[protected].
Erode.
Sent from my iPhone

On 22-Jan-2019, at 08:30, vishnu swa wrote:
Hi

As per the below mail which had been reference of booking Hyundai Santro which I have booked the new Santro dlite model through online using my HDFC bank credit card, below trail mail on booking reference details. As I didn't like the vehicle I have given a cancellation letter request to give back the booking amount as by visiting AR AS PV PV Hyundai showroom located at Erode, by writing a letter for cancellation in person on 1st Dec 2018, still the cancellation amount has not yet credited back to my account/card. When later enquired on the same by December 22nd 2018, due to server issue it has not yet returned back. Request to please look into this issue and process back the amount.

Regards,
Vishnu Shankar C,
[protected]/[protected].
Erode.

[protected] Forwarded message[protected]
From:
Date: Thu, 18 Oct 2018, 18:49
Subject: Your order#S4210-[protected] on https://bookonline.hyundai.co.in is successful.
To:

Dear Vishnu,

Thank you for your order from https://bookonline.hyundai.co.in

For your convenience, we have included a copy of your order below. The charge will appear on your credit card / Account Statement as 'HYUNDAI'

Order# CCAvenue Reference # Order Date


S4210-[protected] [protected] 18/10/2018 18:49:41

Billing Details

Customer: Vishnu | [protected]@gmail.com | [protected]

Address: 38 2 subramaniyam nagar, Veerapampalayam post, Tamil Nadu, Erode 638011. India
Customer IP: 157.46.26.168
Pay Mode: Credit Card - MasterCard
Bank Ref #: 057256
Instructions: Booking Amount for Hyundai Car

Order Amount: INR 11100.00


Net Payable: INR 11100.00

CUSTOMER CARE
http://www.hyundai.co.in
Contact Info : [protected]