Hyundai Motor India — ECM needs to be replaced

Address:

Kolkata, West Bengal

We had purchased the i 20 magna 1.2 BS IV under Mr. Binay kumar Khemka on 6/08/2010. Engine no. being G4LAAM468418 Chassis no. being MALBB51BLAM202845G We have been facing various problems with the car since some time now. Recently the car just wouldn't start. After we got it checked at various garages as well as hyundai certified garage near our place we have found out that the Electric Car Module (ECM) is not working and needs to be changed. The car has run a meager 12000 kilometers since its purchase and has been serviced on regular intervals by hyundai certified automobile garages. This is so surprising that even the mechanics have exclaimed this is a very rare thing to happen. Because ECM lasts a minimum of 10 years on an average and may even be intact for years to come. Since we have to replace it now it has made me doubt the integrity of your company and quality of the cars. It was utterly disappointing and i urge you to look into the matter and revert as your earliest. I would like you to provide a solution for the problem i am facing.