Hyundai Motor India — engine failure due to heating

Address:

Faridabad, Haryana, 121002

To dated-7/08/2018
The ceo
Hyundai

Sub - for car i10 grand hyundai (Magna) diesel hr51 ax 6364, non completing the services and totally harrassment by the staff
R/sir,
Respectfully that i have to state that i have purchase the car from hyndai during nov 2013 (In the name of my father)
Now 5 years is not yet completed my car engine has been opened inspite of all services/repair were made from hyndai service centre and no single service was done from outside. Hence, how engine has worst and why problem timely already was not picked up and engine was not replaced/repair/opened on intial stage as problem of engine and heating was available from intial stage and in between hyndai service centre repaired/corrected temporary solution (During warranty period plus 2 year extended warranty period)
Three months earlier my car went for small pipe change in jvm hyndai sohna road. When i came back to home it start giving heating problem and my whole coolent was empty within 40km.
I called jvm hyndai for that and their staff came and changed some part and coolent. Now it again started giving heating problem and i called jvm hyndai for that also and jvm or hyundai area manager jitender chaturvedi said to show the car in nearby showroom. So i went to prestige faridabad. Here they said its something with gas kit we have to open the engine and jvm manager said they will help me for that. So after opening now they are saying whole engine is to be reapired costing approx 1 lac. And mr jitender chaturvedi is saying its not their fault. They can give only 20%. As heating problem occureed after chaging the part from jvm. It should be their responsiblity to look after the matter.
I am asking is this is the car of the year??
This is the quality engine hyndai is making??
How hyndai grand i10 engine can expire within 5years??

So. I hereby requested kindly make me relief otherwise i will go to consumer court against jvm hundai and hyndai
Regards
Pawan sharma s/o deendayal sharma
Mob-[protected]