Hyundai Motor India — engine noise issues

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.capitalhyundai.co.in

My name is Govind Dubey and I am based out at Sector 78, Noida. I am here to share my experience with a new Grand i10 Sportz purchased last year.
I purchased my new car from Capital Hyundai, Noida on 18th May, 2017. On the first day itself, I was exposed to the fraud business carried out by this dealer as the car booked for us was completely different from the demo car showcased to us by the showroom people. It had several missing features which I was seeking for.
I went for my car’s first service after a run of 1500 kms. After the service, I encountered some problems such as the gear indication problem (the gear indicator was showing only the UP gear suggestion, no DOWN gear suggestions were visible). The car used to stop as soon as the first gear was applied. Hence, I visited Capital Hyundai. They checked the car and worked on it, assuring me that these problems will not show up again. However, the gear indication problem persisted.
I went for my car’s 2nd service after a run of 11000 kms. After a month of the service, there was some strange noise coming from the engine on the left side. I again visited the showroom, this time, extremely upset. They suggested to get the spark plug and 4 other wires changed. I had no other option and went ahead with it. Again, they convinced me that this issue will not come up again.
One month passed. This time, I experienced horribly low pickup and the same strange noise from the engine. I again visited them, as usual, they worked on it but didn’t update me on the exact issue with the car.
Two months have passed since then and I am facing the same problems. Sometimes, the Bluetooth stops working and I am unable to connect my phone with the car system. Several times, there are indications reflecting engine issues.
What I want to summarize is, I visited around 10-12 times for different problems coming up every now and then. What is even more depressing is that it is the first car of my life and not even a year has passed and I have faced so much. They have sold me a defective model and I am bearing with it since the day I have purchased this “brand new” car.
Don’t ever trust this car dealer as they are making a fool out of people’s hard-earned money. I am one of the victims and don’t want anyone else to suffer.