Hyundai Motor India — false commitments of service manager and poor service

Address:

Mumbai City, Maharashtra

Hello, I, Sampat Jain, owner of i20 asta diesel model, VIN :- MALBB51SLBM380899, reg no :MH43AJ7917 wants to bring to your notice about your product being defective right from the time i purchased the car in january 2011, i had to face many issues from the day i purchased, Please check my record and you can see i have to go to the service center regularly. i had been complaining about AC and the suspension on the rear side since i have purchased the car.Every time i visited and they falsely told that the issue was solved.they are only interested in closing the complaint.I am truly fed up of the harrasment which your guys have given all these 4 years.The sharayu guys specially mr.vinayak kalunge and his manager mr.saket knows this issue from the inception.Everytime i have given car they have applied grease and told me it would solve the issue.and they never did it in warranty and now they threaten me with absurd charges.They say the car has passed all quality tests but i doubt the certification is true.i dont have any faith left in hyundai and its employees.service manager and employees didnt act on the issues and now they ask money for replacement of parts.i am angry and frustrated by the "chalta hai" attitude of your employees.I have tolerated enough and dont even feel like giving car to authorized service centers. Hyundai charges more and also doesnt deliver at promises. I am attaching the copy of repair order, you can see the remark made by mr.vinayak, and also sympathizes me for buying such a defective car. If hyundai is unable to solve my issue permanently, i will dispose my car and will never buy, also will let others know by warning my other friends and colleagues for such horrific experience. Need an urgent reply, Sampat Jain [protected]