| Address: | 1862, Sector-13-17, Housing Board Colony,Panipat,Haryana |
Dear Sir/Madam,
I bought a CRETA 1.6 CRDI AUTO SX from Berk Auto LLP, Panchkula in 2018 having Registration No:- HR06AR8786, Engine No:D4FBJM678803 Chassis No: MALC381UMJM476163 . I am from Panipat and therefore i prefer for servicing M/s Sawan K Motors Pvt.Ltd, Panipat. I got problem in engine in-spite of continue servicing as per schedule. Of your manual . After running approx 96700 KM vehicle engine got problem and it is getting jerks and stopped suddenly. It is happening frequently, even i can't drive 200 km continuous .Every time my vehicle went for servicing but the service center crew is not able to trace out the problem . Once they ask to down engine and we agreed after re-assembling of the engine my problem could not be solved.
I am not satisfied with your servicing and getting frushteted. Every time your service center only assure me but could not able to solve the problem. Such frequent servicing i am getting disturbed and losing lots from my day to day business.
It is my humble request to your company either replace the Engine or vehicle or take return back the vehicle. In case there is no way to resolve the problem or you are not able to take satisfactory action from your end, i will be compelled to go for legal. Was this information helpful? | 
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