[Resolved]  Hyundai Motor India — Fault in engine part of new car

Address:

Singrauli, Madhya Pradesh

I bought a new Hyundai i10 Grand from Sonebhadra Automobiles Pvt Ltd., Authorised Dealer of Hyundai Motor India Ltd., Renukoot, UP on 27.05.2014. During my first servicing after 1.5 months at Sarweshwari Enterprises, Waidhan, Singrauli it was found out that engine oil level was very low. It was topped up(1.5 ltrs) and after about 1 month when I checked the level once again it was again found out to be very low and there was significant carbon emission in the exhaust.

This time I went to the parent service centre and I was informed that engine would be withdrawn from the car, some amendments will be done and the same will then be refitted. There was no sign of leakage of engine oil from anywhere. I left the car at the service centre.

This type of manufacturing defect is not expected from such a class brand like Hyundai. I don't want any comprises on the engine of my new car. So it is a request to Hyundai to change the Engine of my car or else at least certify that parts which have been amended or added are of HMIL make and HMIL engineers have done the work of refitting the engine back instead of any local engineer.

I am a Sales Officer and car is the part and parcel of my life and I don't want the performance of my new car to go down due to these defects and don't want such engine defects to be repeated in future. Please take a note of the same and do the needful.

Name of Owner: Saptarshi Mukherjee
Registration Number of Car: UP64V6651
Chassis Number: MALA851CLEM114052