| Address: | North Regional Office 1 Unit No. C-113-114, 1st Floor, Office Suites Elante, Plot No 178-178A, Industrial & Business Park Phase I, Chandigarh-160002 |
| Website: | www.hyundai.com |
Car no. - PB65BA6326, I20
Date of complaint - 6th Oct 2021
Subject - Early hour issues in engine, AC & Suspension
Service Request:1-[protected]
Description of issue -
Hyundai has delivered faulty vehicle & I am facing following chronic issues in my car:
For which i am following up from last 10 months but not getting any positive response from Hyundai. Refer attached emails.
1. Engine:
I. Less torque and jerky drive (For 1st 900 km car was running very smooth and turbo's extra torque/power was coming at 1700 RPM, Good torque was available in 6th gear during overtake. Now, car torque is very low and no turbo effect is coming, Engine is working like simple 1000 Cc, underpowered, under torque. At low gear drive is very hard and jerky, at 6th gear no torque available for overtake.- seems like either turbo is not working or any of cylinder is not working or may be something else)
II. Excessive vibration at low idle in steering wheel and door ( Excess vibration is coming on steering wheel when car is at low idle during stop at red lights - which was not when I purchased the car)
2. AC is giving bad smell and irritating eyes when Temperature control switch is rotated clockwise by 10 degrees or more
3. Excessive noise in Cabin while Driving- Excess noise is coming in cabin while driving car in local or qt highway, it seems Tyre noise this is observed since beginning, but increasing day by day. In a premium car like i20, it is too high. Even in cheaper car like santro or i10 it is less.
4. Shock absorber getting hard day by day - Shock absorber are getting hard day by day and making dug dug nose even at very small pit. Which is giving jerk to driver and very uncomfortable.
Request Hyundai to get these issues resolved or take this faulty vehicle back.
Regards,
Jitender
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