I have two i20 2009 model with registration numbers - up 64 l 7457 and up 64 l 2801
Just about three years ago the ignition, and both locks of the front doors of the car (Up 64 l 7457) started getting stuck. I took it to the service station and they tried to put in some grease, but nothing improved. Within a few months the locks had become so bad that they got stuck permanently and the car wouldn't start. I got it towed to the service station where i had to get the whole locking system replaced with a new one.
Soon, the exactly same sequence happened with the other car we had up 64 l 2801. Today it is standing in the shed with all its locks jammed, the car unable to start/ignition.
It has been some three years now and the locks we got replaced in the first car up 64 l 7457 have again started getting stuck in the same way. Both the locks of front doors are stuck. It is just that the ignition is working fine for now, that the car is moving, but at no point can i lock my car.
The problem as i have felt is the excessive and abnormal wear and tear of locks that hyundai has put in these cars. It is so, because we have owned marutis, fiats other brands that have well crossed the age of 10-15 years and never have we ever encountered such a problem that has struck us in the same manner thrice.
It is to bring to your notice that both the cars are being owned and operated by different people and are in two different states in india. The same problem to strike thrice is no co-incidence but clearly a fault of hardware installed from hyundai motors india ltd.
We have already spent on the faulty locks once to realize that the fault lies with the hardware supplied by hmil.
I wish to request hmil to replace these locks of both the cars completely free of cost and also reimburse us the amount (With interest) that we had to spend on the first replacement of locks in up 64 l 7457.
Sugandh singh
Journalist
Entrepreneur india magazine
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