Hyundai Motor India — fooling customers

Address:

642006

We had booked our homes first car from Hyundai - The Venue. We booked the car so that we can have it before my brother's marriage. The only reason we decided to go ahead with the venue was that the Chandra Hyundai (Hyundai dealer) promised that I can deliver the car within 10 - 15 days. With that promise note, I booked the car on 21/08/2019. Each time when I reached out to them asking for the status they keep ignoring my call or give some false commitment. Now after more than 40 days of drama, I was surprised to know that they haven't still booked my vehicle in Hyundai. The dealer also told me that they have booked the car a couple of time but the booking was canceled by Hyundai as they had more demand. This was surprising to me and was not believable. The excitement of a new car in the family is completely gone. Feel I did a big blunder by booking in Hyundai. The worst part is I have made the full payment, I haven't received the car yet but I'm paying penalty to the bank for the car loan. People who booked the car 10 days before have got the delivery of the Venue which is more making me look like a fool to invest in a Hyundai.

Dealership: Chandra Hyundai, Pollachi