| Address: | Shiv Hyundai gondal road , near PD malaviya collage, rajkot |
Recently i bought new Hyundai aura cng car in 29/10/2022 from Shiv Hyundai, gondal road, Rajkot.
After getting delivery from next day car shows thumping and vibration and engine check light shown in odometer.I informed to sales person of Shiv Hyundai from which I bought the car.he advised me to go to nearest Hyundai show room in Junagadh because at that time i was in Junagadh so i got the showroom and getting checked there. They fixes the engine check light.
But same problem arises after 2 days on 01/11/2022 so I again call the sales person he advised me to take the car to Shiv Hyundai because i was in Rajkot so i was taken my car to Shiv Hyundai gondal road,
They explained me like im fool that “engine spark plugs got humidifies and we fix the problem”.same problem arises again on 06/11/2022 engine check light shown and car gets throbbing and vibrating, again i put car on service centre at showroom they again change the part of induction coil and said to me that now your car is ok. Again same problem arises on 11/11/2022 they again change the saprk plug and said that now car is ok but that is not end of my problems😔. Same problem arises on 12th and 14th of November they continually replaced parts of engine but not replaced whole new car to me as the problem not resolved and that is pure manufacturing defect, but sales manager Kamalnayan said to me that car could not been replaced eventhogh we replace whole engine but not new car . After getting 7 times of services and 13 dats stay at service centre the problem stiil as it was before and now i am mentally, economically harassed a lot.
So I decided to knock the bell of consumer court so please do needfull and take my request of replacement of new car under manufacturing defact act.
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