Hyundai Motor India — gj06 fc 5382

Address:

Muzaffarpur, Bihar, 842001

I am complainig about service standard at your service centre at bala ji hyundai, mujaffarpur (Bihar).

I've given my vechicle for service and some acidential work on 25th - july'17.
On 3rd-july when i reached to service center to pick my vichicle following points were not taken care :

1- vechicle was not clean and ready for dilivery.
2- tale lemp was not replaced as it was not in stock (But charged in bill).
3- bumper was not fixedup properly.
4- when i insist to your reprentaive then he was agrred for work and asked to replace some part, which i was agreed upon.
5- as my vechicle was not ready so, i was moved out from service center and asked your reprentative to send the vehicle at my place once it ready, i had done compleate payment already.

After 2 hrs i have received the call from service center that your coolent container is also damamged and will cost you extra about rs. 6500/=

If i accept the vechicle as service center tring to handover post washing then engine could be chocked after 40-50 km as coolent was not there.

I've raised my concern to your staff but they are not ready to understand.

I need an apology from you for all this gap. This is clealy breach of consumer promise policy and poor standard of your service.

Anticipating positive responce