Hyundai Motor India — Humiliation Faced in Buying a New Car from Hyundai India- JSV Hyundai showroom Gomti Nagar, Lucknow U.P.

Hello Sir,

I would like to share my pathetic experience at Hyundai Showroom. We went to buy a new car at J.S.V Hyundai, Lucknow, Uttar Pradesh, India. (JSV Hyundai Showroom - Gomti Nagar
CP-3/10, Vijayant Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010).

We accepted the rates provided by the showroom and there was no negotiation done as they have denied the request. And we were requesting to get a very small accessories as a complimentary gift from the showroom.
They denied us very arrogantly and shouted in front o[censored]s and said to stop the delivery process of the car. It seemed like they wanted to say we can't buy a car from anywhere if they don't sell us. I may have understood if they would have said no in a polite way.
The person Mr. Santosh Kumar was very rude and arrogant. We also thought to leave the car and go to buy some other Brand as we have value for our self respect.

In the meantime a Junior Staff realized the mistake of Mr. Santosh Kumar and convinced us to buy the car. We understood his situation and took the vehicle even after such humiliation at your Brand Showroom.
Mr. Santosh Kumar was so rigid & arrogant that he did not come to us to say a word ( sorry or anything) until we left the showroom.
It was a very bad and humiliating experience at Hyundai Brand Showroom and we never expected such kind of behavior from a reputed company like Hyundai.

Also the Customer Care Manager tried to safeguard by providing the false information on our behalf. This is the worst behavior we have seen from a reputed company like Hyundai .