Hyundai Motor India — Hyundai car parts

Address:

Pimpri Chinchwad, Pune

Dear team,

I was purchased the NiOS sports CNG variant on Oct. 2020 and the experience is awesome. But, from last 2.months i am facing the problem with Front left door speaker and door noise and vibrations during playing the music. I was complaint the same with Kundan Hyundai {Thermax Chowk - Chinchwad} at the time of 2nd free servicing on 10.09.2021. After servicing the service person Mr. Ankush Turke told me the door and speaker has been checked and tightened please check and if feel the same then revisit again. After picking my.car.from show room the problem is occurred in next minute when I play the music. I think they just lie me and fool me as they.told checked and tightened the door.
I was call him and again re visited the show room on 10.10.2021 with same problem. They again waste my 2-3 hours by checking the sound of speaker and door externally and told me by assuming as the speaker is damaged. They told.me the speaker will be replaced in warranty period but, the part is not available right now, we will try to get from other show room if available in 2 days but if not available then it will be ordered from Mumbai and will be available in approx. 10 days and then we will call you.
Now, it's more.than month and till no any response received yet. Every time I called them for status, most of the time they didn't pick the calls. They /him didn't make single call to me for any updates.

I'm just irritating to listen the songs in my car and spoil my mood daily. The things happened from last 02 months and i just hate to listen the songs in my car because of Hyundai service.

I hope you will understand the things and revert ooehwith satisfactory solutions.

Regards,
Rahul D.