Hyundai Motor India — Hyundai cheating with the consumers. Taking money in advance and not delivering the car

Address:

Meerut

Hello Hyundai,

I have been frustrated with the daily dealings with the Fortune Hyundai Meerut.

I booked a Venue 1.5CRDI SX on March 20th, 2022 and after the facelift got launched, I confirmed the sales guy in July for the Black color and also asked him to deliver in Navratri i.e in September 2022.

The Sales Guy (Arun Kumar) confirmed that he will surely give the car to me in Navratri also he asked me to get the loan confirmed from their partner bank agent.
That agent provided me a book to sign and also provided me the section letter that I didn't check and after 2 days on 17th September, the Bank transferred the amount to Fortune Hyundai hyundai even my delivery date was expected after 28th September.

When Hyundai was failed to deliver my car so I asked them to return my 10000 booking amount and also asked revert the transaction of 1150000 to the bank so that bank will not charge the EMI on me.

Now on 14th October, 2022 they are saying that they will give the car by end of this month and also not sure with the delivery date.

Till now, I have asked them to return my money like 1000 times but they always making excuses on it and did not return my money yet.

I am working in a private company and it's hard to collect the down payment money for a family like us and if we will have to pay the loan without getting a car then I don't think it's worth to trust.

I am looking forward to get a better solution on this and you may reach out to me for further details on +91-[protected] OR EMAIL at [protected]@gmail.com.

Best Regards,
Ankit Goyal