Hyundai Motor India — hyundai creta sx automatic petrol

Address:

Hyundai Erragadda, Hyderabad, Telangana

I purchased a new 2019 creta sx petrol last month and the sale process was fine, but the sale of accessories left a very bad taste.

I was sold the accessories (Subwoofer) without showing the equipment to me by nahed and his manager naresh. I didn't like it as it's taking a lot of space in the trunk and i reported immediately to take it back.
They refused to take it back. Or provide me information on how to replace it or take it off. On top of that manager naresh was very rude and verbally abused over the phone for purchasing it. Why do i need to go through this experience for trusting hyundai brand?

I only wanted decent customer service when purchasing a brand like hyundai. I hope you will be able to help.

Sincerely
Chakradhar mukkasa
New creta sx owner
Senior manager, salesforce