Hyundai Motor India — Hyundai creta sx+ created problem

Address:

Ghaziabad, Uttar Pradesh, 201014

On 21.08.2016, it was my birthday so me & my wife went to purchase some clothes at shipra mall shipra sun city indirapuram ghaziabad with our car creta sx+ & parked it in the parking. When we returned back after approx an hour, the vehicle did not start even after our several effort. We observed that there is symbol car is seen on the speedometer but neither the steering open up nor it started. I called to the hyundai service assistant who give us the complaint no 47236 & which came late to help but the engineer brought the battery while there was no battery issue but the vehicle was not getting started. Thereafter it was informed to the car lifting facility so that the vehicle could sent to the nearby customer care. As the car steering was locked so it took very time to bring the car out of the parking slot to load on the lifting crane vehicle. When the crane was pulling the creta car to load, the assistant requested me to sit in the car so that the brake could be applied if required. I again sit in the car & push the button & the car started. I was very astonished that the car took approx 4 hours to start. I also worried that what if i am going somewhere with my family & this car does not get start at some location. My younger brother also contacted to the capital hyundai sector 63 noida (Up) & met to the general manager there & asked him to look into the matter so that it could be understood the problem occurred in creta sx+ car that it ddi not start for around four hours. But till now nobody has taken any pain to look into the matter. Hope the manufacturer would like to look into the matter to resolve such issues & no repetition of such problem could arise. C k sharma [protected]