Hyundai Motor India — hyundai creta sx plus

Address:

Rangareddy, Andhra Pradesh, 500072

Hi, i am kaushik and i am having the same problem with clutch i. E. Smoke and plastic burning smell and stuck gear with my hyundai creta sx plus diesel which was bought in april 2017. First incident being stuck gear on multiple times on november 2nd 2017 at 7000km and the clutch plates were completely worn out. The service person claimed that it is due to bad driving habits. After much arguments he finally accepted and replaced them for free. The 2nd incident was on 20th november 2017 at 1400km there was thick white smoke and plastic burning smell from the air vents near the engine block. The vehicle was towed and was later informed that the clutch plates were slightly worn out and that the smoke and smell were common during clutch friction. As far as i am concerned it is a potential fire hazard risking the lives of the passengers. The service people still claimed that it was due to bad driving which is impossible and even adviced me to use the clutch less often in hyderabad traffic. When we asked him how many vehicles came with similar complaints he said that it was a stray case and an isolated incident. When i browsed through the internet i came across this forum. What i still don't understand is when so many people are having the same complaints why haven't anybody filed a lawsuit against hyundai company regarding the creta vehicle.