[Resolved]  Hyundai Motor India — Hyundai i10 Engine problem during gear change

Address:

Bangalore, Karnataka

I bought Hyundai i10 car 3 yrs back.Just 6 months after purchasing the car, i faced a major issue.Issue is that when we need to change the gear very frequently (when climbing up the hill or road condition is very bad), the accelarator will became dead and car will be dead slow .Car will vibrate and engine will have some unusual loud sound.We waited for an hr and again started the vehichle and called customer service.They came and took the car and checked and told there is no issue at all and gave us back the car.Again it happened after 1 yr and service center guys told they are not able to find anything. My pappa is using this car and he drive the car very less may be 2-3 times per week that too for less than 20-30 kms at a time.Total kms travelled is less than 5000. Last week again same problem occured and we sent mail to hyundai customer service. They called us and sent a guy to take the car to service center. the service center guys also experienced this problem when they drive the car and they told problem is with oxygen sensor. Now they are asking me to take the car back and telling to call them next time we face this problem. 1.How can they ask me to take the car back without fixing that? 2.First time this happened just after 6 months. so i am not ready to pay for any service as engine problem was there when car was in warranty period but your guys were not able to indentify it.So it is not my fault. 3. I want this fixed and written assurance from you that this will not happen again. 4.I am scared to take this car for long trip and this car is of no use to me so i can very well take you to consumer court.