Hyundai Motor India — hyundai i20 asta (o)

Address:

411033

Hi,
This is for the 2nd time (14/Sep) my Hyundai i20 Asta (o) battery is going dead after 4 days of no use. I had earlier (2/Sep) faced this issue. I used road side assistance to jump back the car. Hyundai Garve (address below) performed a basic check the next day (3/Sep) in which they came out with a rough checks wherein they claimed no issue in the battery and they will not replace the battery. I told them that since the car is push button start only it will be difficult and dangerous for me to use the car like this. But they did not listen. They told me to keep the car for check that I readily did from 3/Sep - 7/Sep.

I used the car on 9/Sep. After which I thought to keep it in no use condition. Now the issue has surfaced again today 14/Sep - in just 4 days time. I have taken a video of the issue. Car just goes dead. I am unable to unlock it. When manually I try to go in using the physical key, the system does not come alive. this is terrifying.

I would urge the Hyundai management to look into the issue and take necessary action. The car battery must be replaced asap since I am unable to use my car due to this occasional issue and as it is under warranty.

Service center address: Hyundai Garve, 136/ 1 A/ 6, Mumbai - Pune Highway, Wakad, Pimpri-Chinchwad, Maharashtra 411057. Ph: [protected].

Car chasis #: MALBM51BLJM548250
Any other details please contact me at my registered email address.