[Resolved]  Hyundai Motor India — Hyundai India Hyundai failed in several commitments on delivery of the AURA S, which was booked more than 100 days in advance.

Address:Aurangabad, Maharashtra

Booking Name : Amol Jaiswal
Booking Date : 30/08/2021
Booking Place : Soham motors, Aurangabad(Maharashtra)
Email: [protected]@gmail.com
Contact : [protected]

It has been a terrible experience in booking "New Thinking, New Possibilities", Hyundai Car.
I had booked a AURA S (CNG, Titan Grey) on 30th Aug,
At the time of booking I was promised that the delivery will be done In between 90 days.
Since I want earlier due to some reasons, However I have managed my self because of the trust on Hyundai Motors.
Unfortunately It has been more then 100 days since then and there is still no sign of the date of allocation from Hyundai.
Even after numerous follow-ups with Key motors, they are not sure about the car's allocation from the plant.
The only thing I am getting is a new month, also, the frustrating thing is like the Dealer also doesn't know when it will be delivered, just they simply say by the end of month, It may take again 1 month.

We are living in the digital era still they don't know when it will be delivered.\
I understood the problem of the pandemic in delivery, Although we wait until the end of the waiting period,
But now it doesn't seem positive from Hyundai Motors.
You are taking advantage of trusted customers, and it is like you guys playing with the feelings and needs of customers.
But, please try to understand the needs of the customers, not every person book a car for passion, some people have family needs due to some emergency.

Still looking for the last hope, otherwise will go to other vendors.
Was this information helpful?
No (0)
Yes (2)
Dec 27, 2021
Complaint marked as Resolved 
Resolved
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hyundai Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    6641
    Pending
    0
    Resolved
    1019
    Hyundai Motor India Phone
    +91 98 7356 4645
    Hyundai Motor India Address
    5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
    View all Hyundai Motor India contact information