Hyundai Motor India — hyundai venue sx (o) spare tyre - small size | |||
Dear hyundai I am santhosh from chennai I bought an hyundai venue sx (O) 1.4 crdi diesel variant of top end model on 4th july 2019 While change an spare wheel for rr lh tyre for some issue i notice the spare tyre is given smaller size than an actual size of tyre Actual 4 wheels tyre size is 215/60 r16 Spare wheel tyre size is 195/65 r 15 After seeing this i am really disappointed on the hyundai performance and dealing customers Point 1 We bought the vehicle of cost rs.13.25 lacs and giving smaller size of tyre of spare shows how the hyundai is trying to cost cut and save money for them and tyre cost difference would be only rs.500, if needed the customer would paid the same to provide the same tyre for spare Point 2 How the hyundai is going to assure the customer safety on providing an smaller size of tyre on spare. While driving in the road with 3 big size tyre and one small size tyre Point 3 Due to smaller size of tyre the other tyres may get wear and tear very quickly Required an clear explanation why hyundai taken this decision and i am even ready to pay additional cost but i need an same size tyre for spare also I am ready to pay an additional cost also but i need an same size tyre Attached the photo of both wheel Attache photos after fitting spare wheel - feeling awkward seeing the vehicle and feeling bad to drive the car Was this information helpful? | |||
 2 Comments | |||
Comments
Hi Did you get any answer on this from hyundai please call me on [protected]
Reply
Hello Mr. Santosh Kumaar,
I totally agree with you. I also bought the same variant in January 2020 and I really felt cheated when I noticed that the spare tire is a smaller size. And didn't understand the point except Hyundai trying to cost cut.
When you go to the showroom to buy a car, the sale personnel are trained so well to tell you only positives and conveniently skipping the negative points about it.
At least company should consider the segment of the car, this is MUV and should have the proper size spare tyre.
Please let me know if you got the resolution ?
Thank you,
Dnyandeep Bhujbal
Pune
I totally agree with you. I also bought the same variant in January 2020 and I really felt cheated when I noticed that the spare tire is a smaller size. And didn't understand the point except Hyundai trying to cost cut.
When you go to the showroom to buy a car, the sale personnel are trained so well to tell you only positives and conveniently skipping the negative points about it.
At least company should consider the segment of the car, this is MUV and should have the proper size spare tyre.
Please let me know if you got the resolution ?
Thank you,
Dnyandeep Bhujbal
Pune
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