I own hyundai verna 2019 model sx i drove this car approx 50 k km only .it was may 2022 when i got my car service done by suhul hyundai srinagar kashmir where in i have raised a complaint against the engine noise which was not done afer service in may 22 after a month i went to dealership to change my battery of my car key which unfortunetly was not available at the dealership and i raised the same complaint again of engine noise but they said my car need overhaul of engine which was a shoke for me they gave me an estamate of rs 147 thousand in which they told me that they will give me a discount of rs 47 approx but when i visited the workshop my car engine was lying at the garbage dump yard which was not clean at all, as i am sure that hyundia india has standard room for engine overhauling which was missing in this workshop and i have riased complaint against this that i am not statisfied with the work which has been done and i have the video proof for the work which they have done at a garbage dump yard
i spoke to Mr natin about this who is regional manager of north indai who visits this dealership frequently and he told me that the dealership has engine room and the engine of my car has been repaired at the engine room only . i called up Ms seema who is a nodal officer sit in chandigarh office on the con call with Mr nitin and Ms seema Mr nitin told me they he will provide me a video proof place where the engine was repaired ( Engine room ) but till date he has not sent me anything i dont know why he is supporting the dealership and what are the reasons
he has promised me if he is not able to provide me the video footage of the engine rooms he will replace the engine free of cost and he has to prove my videos wrong which i have as a proof where they repaired the engine
its been more that two months now i never receive any call from mr natin or from ms seems i have almost raised 100 complaints but nothimh happens .
hope some who reads this will defitnely reply or call me back and will help me to resolve this issue and take this matter to higest authority of hyundai india
i am hyundai customer since 2000 but seems i have to end this relationship with hyundia Was this information helpful? | 
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