| Address: | A/803,sangini gardenia,dandi road,jahagirabad,surat,395005 |
To,
Hyundai motors
I dr Ritesh class 1 orthopaedic surgeon has brought " verna next gen auto top model" to enjoy luxuryin 2018.selected auto version for the sake of same.initially for 2 months my new car working nicely driving was enjoyable and smooth, but later there was vibration all over steering and gear nob', same sound i feel in my car in speed between 0-40 kph, i have consulted to silicon thrice for same isssue still it not resolved, instead your technitian or engineer try to convince me like this soundis normal and inherent to this auto model of verna next gen, THEN PROMBLEM WAS SOLVED AFTER I COMPLAIN TO HIGHER CENTRE AND PROBLEM DIAGNOSED WAS ENGINE MOUNT THAT WAS CHANGED AND VIBRATION SETTLED DOWN. NOW AT PRESENT IN 2021 I FEEL SAME VIBRATION AT STEERING WHEEL AND GEAR NOBE. I HAD GIVEN MY CAR FOR PAID SERVICE BEFORE TWO DAYS BUT SAME PROBLEM WAS NOT SOLVED, AND I TOLD THEM FOR UPDATING MY MAP SOFTWARE 5 TIMES IN LAST 1 AND ½ YEAR THEY TOLD ME WE WILL DO THAT BUT IS ALSO NOT DONE.
So kindly look into matter and resolve my car problem. SILICON HYUNDYI HAS PATHETIC RESPONSE EVERY TIME ALSO IN FREE SERVICES TOO THEY ARE SPOILING CREDIT OF HYUNDYI AS COMPANY, IF MY PROBLEM WAS NOT RESOLVED THEN I NEVER COOSE HYUNDAYI CAR IN MY LIFE BECAUSE OF POOR AFTER SALES SERVICE
THANKING YOU
YOUR ESTEEMED COSTOMUR
Car number plate - GJ05 RD 6134
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