Hyundai Motor India — Hyundai verna purchased in november 2016 from ritu hyundai

Address:

Mumbai City, Maharashtra, 400080

I purchased a hyundai verna in nov 16 from ritu hyundai, kalyan, maharashtra. from the start itself the car was having various problems like changed music system in 1st week of purchase itself, changed suspension/shock absorbers twice in may and june itself though the car is driven only 3500 kms till date. i am again facing the same problem now. i have been telling ritu hyundai that i have been given a defective car as the parts are getting changed so frequently. but no response. now complaint to ritu hyundai is not encouraged by them and they are not even bothering to revert back to me. The service engineer does not even pick up our phone. i have also complained to the CR head mr jayen bhatt who promised that someone will look into the matter. but still no response from anyone. I regret buying a hyundai car . i am planning to take up this issue in the consumer forum and ask for compensation for selling me a defective car