Hyundai Motor India — I10 grand complaint against saini hyundai tangra bribe

Address:

700029

Saini hyundai invoice no. B[protected]/ car no. Wb02ae2906.

I was informed by the service advisor that i will have to pay rs.3550.00 for body repair as the insurer had not allowed/sanctioned my claim fully. I also had to pay the excess of rs.2500.00 + work contract tax rs.2500.00. Whilst approving i had expressed my reservation about work contract tax. This has been charged & i am still not convinced that i am liable to pay this..

Coming to my complaint:
During the delivery process mr. Rana informed that he will manage & waive off repairing charge of rs.3500.00 if i pay him 50% ie rs.1750.00, which i refused. He then came & told me that as a personal favour he is charging 2300/ (Who asked for a favour?)
On all the 3 days i met mr. Rana he was illdressed, unsavened and chewing pan. His demeanor left a lot to be desired.

I had informed customer service of saini hyundai/[protected] and asked to speak to the manager. The manager has not bother even after 24 hrs.

Till today i have always found the service to be excellent and rated them well