Hyundai Motor India — I20 petrol serious pick up issue with my car.

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Sir,
My name sheetal nalawade - mobile :- [protected]

‌i own a hyundai i20 meghna 1.2 petrol (2015)

I have a serious pick up issue with my car.

On hill slopes, say, all cars ahead o[censored]s are moving at certain speed (40-60 kmph) and in a rhythm say at 3rd or 4th gear. Suddenly, if everybody slow down (Not halt) we shift gears. That time when i shift gears from 3rd or 4th to 2nd, my car refuses to climb. Cars ahead of me advance without any hassle, cars behind me then start to honk continuously. Than i am left with no alternative, to gain momentum, i forcefully shift to 1st gear even though the speed is not suited for 1st gear, even though, i know when i shift to 1st gear the car is going to give a solid jerk.

On some steep hill slopes (Not that steep), my car refuses to climb on 2nd gear losing momentum drastically and coming to a halt.

Sometimes, overtaking also becomes tricky, because my car does not gain momentum the way it should. Every time intentionally, i have to lower my gear to gain that momentum for overtaking.

Agree, for some speed brakers we have no option but shift to 1st gear. But on some speed brakers, we can proceed on 2nd gear. At that time after crossing the speed brakers the car does not gain momentum. Then the same thing, forcefully shift to 1st gear, experience a jerk and proceed.
What is the remedy to my problem.
This issue i discussed with service center person, his said when you climb the hill switch off the ac button, and drive, i didn't understand the logic behind that... Still

Hoping for a favourable response.