Hyundai Motor India Complaints & Reviews

With due respect we would like to inform you that we have sent our xcent vehicle to our golden hyundai showroom in salem by means of free pick option but they did some scratches right side back door but we didn't accept that because while we gave it's not there even though the slip which they gave to me has no marks, their speech is not at all compromising

I purchased my i10 magna 1.1 car in 2012 from hyundai showroom noida sector 63, today morning when i started drive, steering was fully jammed, very difficult to steer. When discussed with mechanic he told me this very well know issue with i10, now i am feeling cheated, as hyundai already know this issue. Why they have sold without correcting this issue.

Kindly advice me, how can we resolve this issue as this two much expensive part.

Model: i10 magana 1.1
Mfg dt: 04/2012
Mobile no.: [protected]
Sanjay tripathi

Sir,
My name sheetal nalawade - mobile :- [protected]

‌i own a hyundai i20 meghna 1.2 petrol (2015)

I have a serious pick up issue with my car.

On hill slopes, say, all cars ahead o[censored]s are moving at certain speed (40-60 kmph) and in a rhythm say at 3rd or 4th gear. Suddenly, if everybody slow down (Not halt) we shift gears. That time when i shift gears from 3rd or 4th to 2nd, my car...

During my third servicing of i10 sports in bettiah hyundai showroom. They had provided poor servicing as well as they had disturbed my wheel alignment and due to this my both front wheel has completely damaged where as my car has run only 8070 k. M only. Please give your positive and valuable feed back regarding this matter. I shall make a complaint against the hyundai show room regarding this poor servicing and disturbed my wheel alignment. They had provided three times of wheel alignment with in a year. Inspite of this my wheel has completely damaged.

Dear Madam,

Infact I wanted to drop a mail to your company. While I wanted to send my car to you, my friends were discouraging me and they were saying that you are meant for billing and not for servicing the car. This time I had an unforgettable experience and due to that henceforth I don't want to give my car to you for servicing and your office is behaving just MONEY SUCKING MACHINE. I asked to carry only 4 repairs and out of which 3 were not able to do due to cost estimate. For car servicing they gave estimate of Rs.8, 000/- with 10% discount. But the car came with bill of Rs.12, 000/- While I interacted for 2 hours, I understood that there is no clear cut knowledge on the vehicle and finally the front office Mr.Gajnedran came out SORRY SIR. They have charged for car cleaning and if you see the front side car door still with dust and rubbish.

I am available on my mobile no:[protected], [protected].

I shall be very grateful if your service center does not offer such type of bad service to any one.

Regards,

V.V.Santharaman M.Tech, CEO

Dear sir,
I am writing this today to explain about how bad experience i had with khanna hyundai kanpur.
My car met with an accident and i went to khanna hyundai kanpur and described them the incident, mr soni supported me to write the incident on the paper, after few days mr. Soni called me and said please contact to surveyor as he is not allowing the claim.
What is the purpose of getting the car insured from hyundai insurance when you can not help me when damages happens.
Managers at work shop attended so casually and made me to write incident without seriously recognising there duty in a hurry and haphazard manner.
Kindly please look in to the matter personally. I would welcome the opportunity to discuss matters further. I look forward to hearing from you.

Thanking you

This is regarding the problem which I have just encountered and investigated by ‘Dharamshree Automobile Pvt. Ltd.’ in my Fluidic Verna (DL-4C-AQ-5960). I was facing a problem of ‘Black Smoke’ from my Fluidic Verna and got it checked from service center. He said it might be a problem of ‘Exhaust Gas Recirculation’ and can be corrected.

On 17th April, 2017, I have given my car to them for 2-3 hours and proper investigation revealed that it is a problem of ‘Turbo Charge Leakage’. My Verna has run only 53000 km till date and it is being encountered with ‘Turbo Charge Leakage’ issue. I had a word with Mr. ‘Devender Singh’(D.G.M. of Dharamshree Automobile Pvt. Ltd.) regarding the same and he said as per Hyundai records, car was serviced at 18000 km in 2014 and after that, it was not serviced at authorized Hyundai Service Center so they cannot do anything about it.

I would like to ask Hyundai what quality are they maintaining in their vehicles as major problem in car is found by just running a merely 53000 Km and in just 4 years and 5 months. I seriously believe this issue needs to be addressed. In spite of the fact that my Verna was not serviced in Authorized Hyundai service center and I got it serviced outside because of major difference in servicing cost, this does not decline the fact ‘Turbo Charge leakage’ problem encountered in my vehicle can be ignored by Hyundai and they can put that blame upon the customer.

Dear team

I have submitted my xcent car on 23rd of feb but till today 22nd of apr i have not received my car back & no confirmation received from customer care please look into this as this is commercial vehicle it is very difficult for me to pay emi as well my home expense. I need now compensation on that as its already 2 months happen according to law i think its 1000 please suggest

I serviced my i20 car (PB10DV 1559) on 8-4-2017 from Park Hyundai, Sangrur. Engine oil is changed during service. Engine oil drainage nut is not completely tide during service. Tommorrow when I used my car find oil level indication on dash borad and find oil leakage from engine. Find lot of spilled oil on ground where I parked my car. Know the reason of this indication from manual. Now my car is at Longowal, which is 30 km from service center i.e. Park Hyndai. As per manual not to drive the car.
Please look in the matter & solve my problem.

DIlJINDER SINGH

Hi
I bought xcent crdi plus abs in november 2015 from plot #375,
Phase-01,
Industrial area,
Panchkula,
Haryana - 134001. After 2 weeks hyundai called me to get car free seat cover. So, i asked them to get these seat covers fixed up on seats. They did that but after i left hyundai showroom and went back to my home next day when i sat down on driver seat i started hearing sounds like some metal piece is broken inside my seat. I again took my car to nearest dealer berkeley automobiles
Kalka, haryana they took both front seats out and tighten all nuts even they did oiling as well and they checked twice. And after doing check still, we heard that sound so they suggested me to take my car to phase-01,
Industrial area,
Panchkula, next day i took my car there and they said that we need to do a check and you need to leave your car for at least 2 days. I said how can i go to my office. I asked them that already your denter or mechanic he already check twice and still they are not doing anything. I asked them to change this driver seat. It's been more than 1 year that they are not giving any resolution.

Hi
This is harish dholpuriya i am from jaipur rajasthan i purchase a car (Hyundai eon) (Morani motors jaipur) for texi purpase on 12 apr 2017 but still i didnt get paper of my car which is pending at morani motars and now one executive (Bharti) says me (Humne apko pahle ni bataya ki texi number ki gadi me 10-15 din ka time lagta h or ye bat mujhe bhi kal pata chali h) then i said you are a sale executive and u nt know how much time u need to complate paper kindly check and told them about formltz period
I would request to u please arramge my car paper on urgent basis coz i purches for earning not to be stand at my home still i dnt get number plate

Harish dholpuriya
[protected]

This is regarding my Hyundai GETZ bearing Reg. No HR51S6197. I have given this car for service at Capital Hyundai Sector 63 noida. I have opted for pick/drop from Gaur city noida. I said to adviser Deepak Rawat that there is no problem in the car and routine service is required.Car was delivered same day in the evening.

As this was long weekend so I drived the car on 19th April. I have noticed that clutch is getting free and I was not able to change the gear.So I called the executive / Manager Deepak Rawat/ Mukesh Rana and explained them that there was no problem before service and why the problem appear after service. They take me car and does not give any job card/slip for the reference. They picked the car at 10:00am and up to 3:00 pm they did not tell me what is the problem and at 03:00pm Deepak called me that both the cylinder are not working well so need to be replaced and it will cost around 10000/- rupees. I request them that it was working perfect before service so it is not possible that both cylinder start making problem at the same time. I suggest them to check creating pressure by manually pushing the clutch paddle, but they refused.

So I requested them to deliver my car so I will fix this problem in another service center. They said we can not deliver the car. I made more than 15 to 20 calls to the manager, but every time he said that driver is on the way and will reach in 5 minutes. I waited from 03:00 pm to 5:45 pm, after that I visited the service center and found that car was there and the manager was making fool of me. I have signed the required document and share my comments in the job card. You need to check those comments.

Finally I went to local service center. He checked and found both the cylinders are OK and tried to make pressure by manually pushing the clutch paddle and problem was resolved.He charged me only 400/- rupees.So you can compare your adviser/Manager /mechanic with the local service center mechanic, he was loyal and very friendly. I am using my Hyundai GETZ car from last ten years. I keep on servicing at Sunrise Hyundai parpargunj, without any problem and staff was very friendly and co-operative. However my experience with Capital Hyundai service center is

Both the persons where:

-Very unprofessional

--Extremely unknowledgable

--Very rude in talking

--I was totally unsatisfied with the service

--They tried to cheat the people.

--Without check the car after service, the car was delivered without checking.

I suggest proper action should be taken so that they do not cheat others.

Hi team,

This is to register a complaint pertaining to the local “car tyres” which you guys have provided with a brand new hyundai car.

To tell you in detail, i bought a new car yesterday dated april 17, 2017 (Monday) from orion hyundai and didn’t have to check the “car tyres” knowing the fact that it must be of a well-known brand and everything.

I was completely taken aback when i actually noticed that the car tyres were unbranded, a brand that i have never heard a name of. This was really shocking because i never had to write an email such as this to hyundai for such a tiny thing.

To let you know, this is my 3rd purchase from hyundai and the experience had been world class until this happened to me.

I would really appreciate if you call me and discuss this over the phone urgently. Thanks.

Name - hunny bajaj
Mobile - [protected]
Car purchased - creta e plus crdi - 1.4

Hyundai othorised Service center has charged out side change rs 800 which was not justified.it should be justify that what work done outside. After parts replacement/service car should be smooth running, but no change in car smoothness.Ac works normally but after the work car cooling should be more than previous. Some parts which were required I ask to service adviser to replace them and he gave a estimate of rs 8000 but estimate increase up to rs 15000 thousand, parts which to need to change were same .I am not satisfied now . Last time my car serviced at same service center and I was fully satisfied with work and replacement of the parts.allmost problem resolved, but now problems which were before the service are remaining same. so please go with the estimate and replace those parts which are required to be change according to costumer not as service center and their Will. I have paid Rs.15000/- but problem becoming same.it should be resolve as the changing of parts. Unhappy

Hello, My name is Saket Moradiya from Rajkot (Gujarat)
i was travelling to Junagadh near by 15th of March, 2017 and my car suddenly not stop acceleratoring.. speed was going to reduce. I visited Shiv Hyundai which is held on Junagadh. They checked My car for 3 hours and Did not Find any problems after that they check for test drive and Damage of my car from Behind. They didn't hav Licence also.. and when I asked for that Damaged they are Blaming on Me and for 3 hours check my car they took 500 rs Service charge from Me.

I really disappointed from Hyundai. Worst Service ever. I booked verna car before this incident and Cancelled after that behavior from Hyundai Staff.

I requested to Repair my damaged car and return of My Money.

The Damaged of my car pics here I attached with.

My car was under service in V3 Hyundai for LPG blockage issue from 29th March 2017 Onwards.
Service Advisor name : Sathish ([protected])

First two days he analyzed my car and he come up with a proposed solution for the issue on 31st March 2017. He suggested to change “Air Mixture”.
But the item is recently changed for the same issue. The cost will be around 9000 Rs. For the same issue I changed this during last time service (Nov 2016), So I said the particular item is already changed recently, So I Asked him to check for the warranty.

After that whenever I asked for the Car Service Status, He said that, “We are working on it, You will get delivered by tomorrow”. The same status I will get each and every time.

After a Two weeks later, He found a new solution for the same issue. He suggest to change the “Switch controller”. It will cost around 17K.

How many solutions your team will have for the same issue. The entire Kit will be less than the proposed solutions.
If your mechanics are not able to find the exact solution for the issue, Then really they are trained?

If Switch controller is the exact solution for the problem then, Why they changed the Air mixture last time & This time also your mechanics are suggested the same solutions for the same initially. Since the “Mechanical Part” is recently changed and it is under warranty, They found a new defective item.

So now suggesting to change the new item which is not in warranty will cost around 17k. If this is the real defective item, then why I paid around 9k for Air Mixture Change.

Either the mechanics working in V3 Hyundai doesn’t have enough training to identify & fix the issues, Or they are trying to achieve their monthly target amount.
My assumptions, Irrespective of the issues and the corresponding fixes, They are working for their monthly targets, So they are suggesting the customers to change the items, Which is really not required to change to achieve their targets or Their experts not enough trained to find the issues and solutions.

During Nov 2016, V3 Hyundai charged around Rs. 1, 45, 000 for the accident service
Dec 2106, Rs. 16K for general service
I am not sure how much I have to pay for this time.

Please check about this issues and let me know the solutions for this.

Dear hyundai team,

Am overhelmed with your responses and call back from customer service with a well written draft. Please stop all this non-sense. This is 8th time am posting my concern in this forum, still no response from your end. Is this the way the hyundai work? No response not at all bother to respond and refund the amount to a customer. Do you still think will i be purchasing a hyundai car in my lifetime? Just let me know will you refund or not?

Dear Team,
I went Hyundai service centre on 6th April (vehicle number DL10CD9962)
I am totally unsatisfied with their servicing
Firstly I had not not received my car on due date and time and also lost my one goggle there
While my complaint no one ready to answer on the same
I except at least proper response on this as Hyundai is big car company

Please help to get the issue resolution asap

Currently service centre team are saying that there are 20-25 person in service centre hence anyone of team can take it and not possible to trace them
How can this possible that such huge service centre there were no CCTV footage was there

I hope better cooperation from you

Your customer
Vibhvendra Kumar Singh
[protected]

Hi,
I am using your manufactured Verna 1.6 I met with an accident last week and many parts of my engine got damaged including fuse box, batteries entire wiring which is to be replaced and the car got damaged from front in a bad manner and currently lying in workshop but i am unable to understand that if you as company charge premium for Air Bag model and when we met accident that premium paid for safety is not covered in vehicle now please do let me know if my death would have happended at time of accident what responsibiltiy ur company has. I think this is a big issue and it should be raised to media for your non-quality product sales in India kindly confirm the way that your company is serving the issue on priority or else i would be forced to take necessary leagal and meida action against your brand.
Your Dis Satisfied Client
Sandeep Motlani
Ph - [protected]

We have a hyndai Creta car we had sent our car for an annual service appointment we were told that the brake pads and disc are worn out need to be replaced which costed us 11000 and rest everything was okk within two the car started giving problem we sent the car to the chunnabhatti hyndai service centre they said clutch plates need to be replaced which will cost 35000 how can a clutch plate get spoit in two days
Every time we send our car to this show room they come up with some issues and cheat us I need a complete explanation as the car is defective or the service centre people are trying to cheat us

Kindly in this matter on urgent basis
Mho1by 9426