Hyundai Motor India — looting customer money when service / product ordered being cancelled.

Address:

Malappuram, Kerala

As my key went missing 4 grand i10 asta 17, i ordered 4 change of key sensor frm popular motor, perintalmana-kerala. Dey asked a deposit of 9000 rs. I got key bak in 2 days & asked cancel order. Reply was money in hyundai acc & dey cant sell it easily so cant pay bak. Is dis new version of looting customers witout any bnefit to them?? Big dealer with cheap service i say... I understand they dnt respond also other than some comforting communication. Is there any way the customers get deserving service from your dealers as per the standard of a international dealer??? Its very shocking to hold the amount of 9000 from customer if they are unable to sell hyundai product with them. Let me know why this type of poor dealers without talent and finance being appointed as a franchisee of international brand??? Or is this hyundai not the same of the international quality???

Awaiting a response at the earliest... Please let me know if i have to sell that spare part for your financially weak franchisee in kerala (Popular motor - perintalmanna - kerala).

What is the value of my money around 9000 inr??? As a customer i am curious to know the service value of my money held???

Thank you

Jaseem kp
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