Hyundai Motor India — Major technical fault in my car since 2014 and inferior quality spare parts been replaced

Address:

J.R.R.Road, Nibedita Nagar, P.O - N.C.Pukur, District - 24 Parganas (N), Kolkata - 700122, West Bengal

My dream car and 1st love towards the brand has completely shattered & proven fatal for me. I had car model Hyundai i20 @ 2010 model. My agony started from year Oct'2014 with major faulty of ECM ( electronic central unit ) part and the same been replaced over a yr. on dt.[protected] and again finally for the 3rd time within a week on dt.[protected] all bills attached ). I have raised a strong quality & technical complaint for my car to be thoroughly checked to dealer & then Co. representative but they just overlooked & didn't pay any heed to the matter. We didn't push it further which proved fatal for me now.

My frustration doesn't ends here. I have twice replaced my Motor Assy. part & Hub Assy. RR Wheel part, within span of 4 yrs. ( on dt.[protected] &[protected]. There are many more instances which am not covering here but my dealer & Co. representative for Kolkata, India is well aware of.

Coming to my current complaint, where I have replaced the entire Clutch system ( clutch master, cover assy., clutch release, disc assy. ) on dt.[protected], also been replaced once in the past though on dt.[protected] cylinder assy. ) got faulty again within span of 7 months for the same reason ( clutch plate ) and my car is lying at service center for over a month now and I have finally made up my mind not to spent even a single peny over this car anymore..enough is enough..When contacted to the Co. representative over this current faulty issue, was shocked to hear from him that they can't help it as the part is over 6 months warranty period and again I have to pay for the replacement. I was very furious towards their blunt reply over phone showing no respect towards their loyal customer. They don't even pay any heed or show courtesy to reply back to my mail done thrice to them.

This strongly has to bring into Company notice towards inferior quality parts and disrespect towards their loyal customer, putting a serious concern towards Cos. credibility.

My humble request towards Hyundai Motor India Limited, to please seriously look into the matter and resolve the issue as soonest possible to ease my pain. Thank you.

Note : Not able to do any attachment for supporting my claims since the bills r more than 2MB ..but can be produced whenever needed.