Dear Concern
My hyundai Car was got damaged in an accident and I went to the Hyundai Agency located at mehlan road Sangrur as on 27 April 15 to get my car repair but no service was provided to me by the hyudai agency staff.
I went to Mr Sarabjit Singh (Manager accidental repair) and Mr Vikram (from Body Shop) to get estimate of the damage to get insurance cover but they least bothered and kept me waiting for three hours to get the estimate only even after that they didnt provide me the same, in addition to this they lost the key of my car which they handed over to me after another half an hour.
Due to their rude ignored and unprofessional behaviour I was forced to get my car repair from local private service station.
I request you to pay heat to my words and take some prompt action against the staff personals so that in future they may perform their duty sincerely.
Regards
Mandeep Singh
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