Hyundai Motor India — misbehavior and mental harassment while booking new car in delhi

Address:

110093

I had visited dealer himigiri hyundai in dilshad garden, delhi for buying new grand i1o in the month of october 2018. While booking they had given certain amount of discount which was in written on piece of paper and few verbal commitments. They had promised me to deliver the car before diwali which was on 7th december 2018. But they had given the false commitments and didn't deliver the car on promised date. When i called the sale person mr neeraj for further followup he didnlt picked up and further stopped taking my calls for giving exact picture of delivery. I raised this issue to their gm and able to get a new sales person mr raza. But only name change but the behavior and attitude towards customer remains same. They keep on extending the expected date of delivery on each call. After so much of tussle they are able to deliver the car in december 2018.
When i reached for final payment they denied to give the offers they prmoised on my first booking day and behaved so badly in front of every one. There team doesn't even know how to behave properly with a girl. For my each statement about asking for their value for their words they had given on the day of booking, they raise dthere voice and started shouting that you can cancel the booking. If this is the way to behave with the customer then why you are expecting people to come to your store. I even advice as amny people as i know that please dnt visit this store for any thing. There employees are too bad and they dnt want to show the commitment towards customer. What hyundai is looking in issuing delaers contract to these people. They dnt have manners to speak with the customer.
And now when t i am cancelling the booking they are showing tantrum in refunding the booking amount. They even had threaten me once that we will not refund your booking amount.