Hyundai Motor India — monopoly of ketan hyundai

Address:

Chandrapur, Maharashtra

To Hyundai This is Salim Mohammed resident of Chandrapur, Maharashtra, I have bought a Grand I 10 Sportz 1.2BS IV from Ketan Hyundai on 13th of October 2014. I was travelling on 3rd of March 2015 from Hyderabad to Chandrapur I don’t know what went wrong and what hit the oil sump and broken down accidently and I kept on driving as I did not see any indication on the dash board related to oil I stopped the vehicle when I felt the sound of engine has slightly changed then I called Hyundai representatives and they found that the oil has been drained because the oil sump was broken The person checked and he also found that there is no indication of no oil on dash board and they towed it to Hyundai showroom after opening the oil sump they found that the connecting rod bearing and crankshaft also got damaged but as it was accidentally happened they should at least consider warranty or insurance but I am not able to get anything from them, now after all this they ordered spares and spares arrived on 18.03.15 but they forgot to order piston rings for that they are delaying to repair the vehicle which type of service is this? They made the total of 76000 Inrs. I had spent money from my pocket so if you can consider this matter I will be grateful to you, at least some compensation should be there they are able to get only oil pan from insurance but nothing like warranty and the vehicle has run only 8700kms so pl. consider my matter. It has become monopoly of Ketan Hyundai here if you take a proper survey you will know that most of the customers are not happy and diverting to another brands. Hope the satisfactory solution will be provided by you Waiting for your reply. Salim Mohammed