Hyundai Motor India — negligence on part of service adviser

Address:

Lucknow, Uttar Pradesh

Sir I presented my I 10 (UP32 EK 6444 ) for servicing in SAS Hyundai, Kanpur Road lucknow in July 2014 (with in warranty period ) and brought in notice of the adviser Mr. Shoaib regarding working of Seat belt on driver side .He informed me about the fault and told that it is not available in spares section right now as soon as it becomes available I will inform and get it replaced . I told him to endorse it in service history of vehicle so that I may get warranty period benefit . when I did not received any call from Mr. Shoaib I called him and he informed that part is not yet available. Again after a long spell I informed Mr. Amit Shrivastava Manager SAS Hyundai for the same he informed that Mr.Shoaib has left the job and the part is available and it will cost for replacement.Please do the needful Manoj Kumar Shukla [protected] Lucknow