Hyundai Motor India — Never buy from Hyundai advantage....which worst than street side dealer

Address:

Bangalore, Karnataka

We are deeply disappointed for buying car through "Hyundai Advantage". The excitement of being proud owner of i20 car lasted only few days, as one started facing problem just after 3days of purchase, wherein one of the door was not getting locked through remote, and clutch was bit hard during use. While the door problem sorted out, with regard to clutch problem the representative in the store told, nothing to worry it will get better by time and there's anyway one year warranty for buying through Hyundai advantage! From the past few weeks, my son was frequently expressing problem and when approached the showroom the same representative told to approach the service center it will be sorted out, when approached the Hyundai service center, we were told clutch and some other parts need to be replaced and will cost Rs 33, 000/- plus, when asked about guarantee we were told clutch doesn't come under guarantee! Further we were told by service as per their records the vehicle was last serviced on 12th Dec 2013, whereas I bought the vehicle on 19th October 2015 vide their sale agreement number 669 dated 19th October 2014, which means intentionally they haven't done the servicing and sold it us with many problems in the vehicle and trying to make money now! Further when I handed over the vehicle for servicing today, I saw there's a free service week was on starting from 13th March to 22nd March! With 1 year free service warranty up to 20, 000 Km's, with just 3 months o[censored]se hardly run for 3000 Km's. If Rs 33000/- is charged during free service period, I feel there's something seriously wrong and Hyundai has completely cheated me! I tried complaining to company officials but no one shared any company official number, tried lodging complaint through website wasn't successful as it worked only for taking good customer stories not the service complaints!