Hyundai Motor India — Non Delivery of Ca and False Promise made by Trident Hyundai,

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Bangalore, Karnataka

Hyundai Team Your Service sucks! Please note my experience with Hyundai. I have booked an Elite i20 Asta 1.2 Start Dust color on 13th February'2015. Service executive promised a delivery date of 10th April wherein i gave them another few days time and requested to deliver by 15th April which is an auspicious day for us. On 31st March service executive confirmed that car will be delivered as per the promised date, and requested me to go ahead with the loan paperwork. Now loan have been cleared and same service executive says car cant be delivered as Hyundai has not allocated any car to the dealer! So i will have to wait till next month. Is it something that hyundai is always doing On further probing into the actual issue the service executive took me to the branch manager named as 'Dorey' - whose behaviors was of third class and looked like he doesnt know how to interact with the customer. Felt like spitting on his face the way he reacted to the questions Can you believe that the dealer says - Car Booking Id cant be given!!! On probing i could get only the following details - Booked by - Biswajit Basak Allotment Number - 02/1037(As per their register) Customer Identification Number - [protected] (As per system) Manager - Dorey - [protected] (As portrayed by Dealer) Service Executive - Srikanth HS (Employee Id - 7259) Trident Hyundai No.9, HAL Old Airport Main Road, Kodihalli, Next to Calton Towers, Bangalore, 560038 Let me know if you can take any action against this !