Hyundai Motor India — Non-delivery of hyundai creta vehicle

Address:	Chennai, Tamil Nadu, 600035
Website:	dschyundai.com

Date of incident: 24th Dec 2015 Details of Car : Hyundai Creta SX Plus, Petrol Version, Mystic Blue Booking Details ================================= Booked on: 7th June 2015 Cheque Date: 7th June 2015 Cheque Number: 092881, Indian Bank Booking amount: Rs.25, 000/- ================================= Full and Final Payment Details [protected][protected][protected] Date of Payment: 13th Nov 2015 Amount Paid: 14, 75, 000/- Amount Released by: Barclays Bank by RTGS to DSC Hyundai Account Financed by: HDFC Bank [protected][protected][protected] Description of Inicident or Complaint [protected][protected][protected] (a) Booking for Hyundai Creta was made on 7th June 2015 with DSC Hyundai and Full payment was made on 13th Nov 2015 to DSC Hyundai, Nandanam . (b) Till now (26th Dec 2015) delivery has not been made and the dealer is sitting on around 15 lakhs of money without delivering the car. (c) Repeated requests are not being listened to and the replies from DSC Hyundai has been very arrogant since the money has already been paid. (d) The General Manager has not called me or when I went to the showroom asking for the delivery date on 24th Dec 2015, has not physically come and talked to me to understand and sort out the issue though he was informed that I was there. (e) I have been put to high stress and financial pressure due to lackadaisical approach, mis-informing the customer and enriching at others expense (my money is in their bank but the car has not been delivered and interest is being charged on me). This is an unfair practice and immediate action needs to be taken. [protected][protected][protected]----- Desirable Resolution: [protected][protected] Immediate delivery of vehicle without any price increase of vehicle OR Refund of all money with interest will immediate effect Attachments: [protected] Booking Form with Cheque Details