Hyundai Motor India — None were explained me about insurance and it was filed automatically with out my confirmation

Address:Chennai, Tamil Nadu, 60001
Website:Kun hyundai

Hi iam jeshwanth iam new to this auto. I went in kun hyundai showroom and booked for new car on 27th all the basic formalities like down payment, booking fee and documentation where done on 30th march and i used to get confirmation call from hyundai corporate team about my insurance policy, they failed too do. Now i got my vehicle which is on april 3rd 2017 when i check with executive he said i don't have b2b insured for my car. Why should i console myself for the mistake done by corporate team. I either need a backup for this / i need assistance on helping me during the service for the first 1year. Need an action on this.
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I gave my car for some work and today i went to service centre and i saw my car is in very bad condition. dust is every where inside the car because my car is standing with oper windows . and now they are demanding me rupees 550 for washing my car. first they make it dirty and then demand for money

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