Hyundai Motor India — Not accepting the extending warranty signed paper provided by themselves

Address:

Ghaziabad, Uttar Pradesh

This compliant is in response to the call received from one your car dealers Dream Hyundai in Ghaziabad, Uttar pradesh. I received a call in respect to expiry of my warranty of 2 years but as at the time of purchase Mr Shyam Veer sales person and Mr Pant provided me the signed documents in respect to 1 years extended warranty i.e 2 + 1 year extended warranty. Copy already provide to Priyanka in dream Hyundai. Now for the same they are now saying this document is not provided by them and no extended warranty exists and will expire on 30th March 15. For clarification I called Shyam veer several times but he is not responding to my calls. This is the services I never expected from the Hyundai dealers. They are asking me to visit the branch, which I am unable to do so. This is purely harassment of the customer after purchasing the vehicles and providing the proofs which you people are reluctant to oblige. I had never complained about various other incident I faced during the free services, but this is a high time and feel should have reported all the incident and initially filled complaints against the wrong doing of your sales people. Hope this is resolved at the earliest Regards Vipin Gupta Vehicle No: DL13C 5975