| Address: | Plot No 5, 2nd & 6th Floor Corporate One Baani Building, Jasola Vihar, New Delhi, Delhi 110025 |
I Anirudha Thakur own Creta 2020 reg. no. MP09WF9459, bought from Surjeet Hyundai Indore MP.
I was facing Bluetooth disconnection issue with Audio system, I sent the vehicle twice at Surjeet Hyundai's service centre but they made a reset both the times and sent the vehicle back, I requested them to raise a complaint about the malfunctioning of system .
Third time I sent my vehicle on 29- April-22 when the whole system stopped working.
Now they ordered new System from company but from last 53 days they aren't providing with any part status or Shipping status.
I contacted multiple time on calls and on visit But in Surjeet Hyundai Mr. Sameer (service) Mr. Devendra ( GM service) and Area manager Mr. Tumul Gupta is not of any help on this case .
I even complained on customer care regarding this but still their is no effect on the process, the complaint no. is 1-[protected].
I purchased this car due to it's Apex feature i.e. Bluelink, music system, I cannot use these features since then and the worst part is unresponsiveness of your team.
Kindly help me.
Anirudha Thakur
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