Hyundai Motor India — ORVM vibration issue

Address:

Ahmedabad

I have purchased creta 2020 model on 13/06/2020. After 10 days of purchase i have noticed that right side ORVM is shaking when the car is in neutral and at the same time left side ORVM has no issue of shaking or vibration. I told this issue to service center and they tried to tighter the nuts of ORVM to solve the issue but it still remains the same and then as per hyundai company’s instruction they have used washer to absorbe the vibration and to control the shakiness of the mirror. But the issue is not solved. They told me that the company said that there is no solution of it and all diesel creta has this issue with right side ORVM and petrol creta has issue of shaking in left side ORVM. This is the manufacturing defect and company has no solution for it then why company launched this product with errors. The interior fiber materials are so cheap that whenever you touch them they make plastic noise. And still i can’t get solution for the issue of Vibration and Shaking in right side ORVM. Customer purchases a car worth Rs 16 lakh and company can’t solve the customer’s problem and sales defective cars to the customers.