Hyundai Motor India — paint peeling off issue in i20 and resolution not provided.

Subject: Complaint Regarding Persistent Paint Peeling Issue and Poor Service at Harsh Hyundai

Dear Hyundai India Customer Support,

I hope this email finds you well.

I am writing to express my deep dissatisfaction with the ongoing issues I have faced with my Hyundai vehicle, as well as the substandard service provided by Harsh Hyundai.

Despite having my car repainted once by Harsh Hyundai due to a paint peeling issue, the problem has reoccurred within a short period. This recurring defect is highly disappointing and has raised serious concerns about the quality of the workmanship and materials used in the repainting process.

Furthermore, I am extremely dissatisfied with the service provided by Harsh Hyundai. My experience with them has been far from satisfactory, marked by a lack of professionalism, poor communication, and an overall disregard for customer satisfaction. Specific issues include:

Delayed Service: The repainting process took much longer than initially promised, causing significant inconvenience.
Poor Communication: I received minimal updates regarding the progress of the repainting, despite multiple inquiries.
Unsatisfactory Resolution: The quality of the repainting job was clearly subpar, as evidenced by the paint peeling again so soon after the repair.
As a loyal Hyundai customer, I expect better quality control and customer service from an esteemed brand like yours. I urge you to address this issue promptly and provide a lasting solution to the paint peeling problem. Additionally, I recommend a thorough review of the service standards at Harsh Hyundai to ensure other customers do not face similar frustrations.

I look forward to your prompt response and a satisfactory resolution to this matter.

Thank you for your attention to this issue.

Sincerely,
hyundai motor india

THANK YOU FOR WORST SERVICE