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Hyundai Motor India Complaints & Reviews

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Hyundai Motor India reviews & complaints page 2

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S
Shivaraja b
from Bengaluru, Karnataka
Feb 1, 2024
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Regarding duplicate invoice

Dear sir

Requirement of duplicate invoice

I10 MAGNA 1.2 1 DATE 2009 MODEL

I had purchased second hand Verna car, the engine number and the chasis number are given below. i have to transfer my vehicle from mumbai to karnataka. The karnataka rto office will ask to submit the copy of invoice showing the cost of vehicle. Since i have misplaced the original invoice. therefore request you to provide...
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Vivek JS
Jan 12, 2024
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Address: Trivandrum

I had booked Hyundai Exter from dealer Popular Hyundai, Kazhakkuttam Branch, Trivandrum on Sep 10, 2023. I didnt get even any call or update from them till today(Jan 12, 2024). When I called them, they are not showing any positive attitude. They are treating customers as worst as they can. Irresponsible managers too. I had faced such a worst experience from Popular Hyundai this time. Now I changed my mind to cancel my booking. And my suggestion to you is yo treat customers more kindfully as they are the king of your business. Thankyou.
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    casameergrover
    from Sri Ganganagar, Rajasthan
    Jan 3, 2024
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    Address: Bikaner

    CarInfo.app indicates that the vehicle was insured under The New India Insurance Company Limited (but actual insurer is SBI general Insurance) with an insurance expiry date of June 4, 2026. Further investigation with The New India Insurance Company Limited revealed that the initial policy was issued to some other person in the first week of June 2023. However, this policy was subsequently cancelled for reasons unknown to both myself and the insurer and the same vehicle was sold to me in September 2023. My Blue Link application on my smartphone displays a subscription date of June 5, 2023 confirming that the vehicle was activated in June 2023. I consulted with the local Hyundai Service workshop, and they affirmed that the warranty period for my vehicle has commenced in June 2023.Considering the above facts and the information on record, as per my understanding the dealer had sold this vehicle to some other person for which insurance was also done in the month of June 2023, but it got returned due to some unknown reasons without going to RTO for registration. I believe that blue link is only activated when the vehicle moves to the custody of the customer. Although I am the first owner of the vehicle as per the RTO registration but as per the insurance records and the Blue link application record I am not the first owner. The above observations strongly indicate that the dealer sold me a used vehicle, falsely claiming it to be new. When I raised this concern with the dealer, their response was that there was a typing error by one of their staff members, leading to the invoice date being updated in the online system as June 4th instead of September 4th (which seems to be an implausible justification). This situation appears to be a clear case of misrepresentation or, more accurately, the fraudulent sale of a used/returned vehicle. I am seeking an urgent clarification and resolution to rectify this situation and ensure the accurate representation of my purchase details.
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      S
      Santosh Arote
      from PUNE, Maharashtra
      Dec 30, 2023
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      Address: Golegaon road punyai building shop no 1

      After checking the vehicle in Kothari Hyundai found rat Bite 🐁 in my vehicle. Now they had rectified it is resolved
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        Santosh Arote
        from PUNE, Maharashtra
        Dec 30, 2023
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        Address: Golegaon road punyai building shop no 1

        Hi i santhosh i bought creta top end model 2 months back i got same ESC problem after 1 month
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          D
          Dr Gupta R
          from Jammu, Jammu and Kashmir
          Dec 16, 2023
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          Address: N5211_AM Hyundai _Platinum Jammu Jammu & Kashmir

          Dear Sir,
          I purchased Hyundai Creta sx petrol car on 15th December 2021 from AM Hyundai Motors Jammu, Jammu & Kashmir in the name of my wife & till date I am either requesting RSA or visiting service centres frequently for its starting problem. The battery goes totally dead after almost every 2 months. The service centre once changed the battery which ran for almost nine months & again same problem started. The service centre engineers are unable to diagnose the problem & they simply charge the battery & return the vehicle. The car lies more in service centres than it is with me which is really a harassment after spending huge amounts. The engineers in the Jammu service centre are perhaps not educated/experienced enough to diagnose the fault in my car. They simply beat about the bush & keep on experimenting on my car. I request the company to either deploy some trained/experienced engineer who could at least detect the fault or get my vehicle replaced. I also request the company to give me some alternative car till the fault in my car is corrected so that I can run my day to day activities smoothly. An early action in this regard shall be highly solicited.
          Regards
          Dr. Rakesh Gupta
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            D
            Dr Gupta R
            from Jammu, Jammu and Kashmir
            Dec 16, 2023
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            Address: A M Hyuandai Akhnoor Road Jammu Jammu & Kashmir

            Dear Sir,
            I bought Hyuandi Creta sx Petrol in December 2021 and till now I have almost visited the service centres 20 or more times and also got RSA for more than 5 to 6 times. The vehicle is giving me continuous trouble since its purchase. The new vehicle started giving me trouble just after 3 to 4 months of its purchase, I had to take RSA or to contact service centres regularly till then. The battery of the vehicle was replaced once by the service centre & it ran effectively for 9 months and again the battery is being drained after every 2 months. The vehicle is still in the service centre for the last 5 days & they are unable to diagnose the problem & giving me useless explanations. Today morning they have again sent the Battery to get it charged & checked because the battery was totally dead. I think the vehicle has some manufacturing glitch which is beyond service station's detection expertise & needs to be addressed at higher levels. I request you to either engage some expert from outside to guide the engineers in the service station here at Jammu or otherwise get my car replaced.
            Regards
            Dr. Rakesh Gupta
            Vehicle was purchased on 15th December 2021 from A M Hyundai Jammu J&K in the name of my wife Ms Savita Gupta.
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              D
              Dr Gupta R
              from Jammu, Jammu and Kashmir
              Dec 15, 2023
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              Address: 78 A Vasant vihar Talab Tillo Jammu Jammu and Kashmir

              I bought Hyundai Creta sx in December 2021 and till date I am either visiting service stations or RSA. Every time when I have to attend some urgency the car doesn't starts. The service centre in Jammu perhaps is unable to diagnose the problem. I request you to either get my car replaced or send some experienced engineer to get my car repaired. Every time the service centre is just experimenting they are unable to detect the fault. My daughter's wedding is in next month and I am busy with the repair of car. If my problem is not addressed within days I shall be left with no other option except to approach consumer court for justice.
              Dr Rakesh Gupta
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                C
                csk2906
                Dec 11, 2023
                Dec 11, 2023
                This thread was updated on Dec 11, 2023
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                Paint peel off in Creta

                Address: B.Narayanapura, Bangalore

                I am from Bangalore and have 7 year old White Creta. Am shocked to see the paint peeling off from the boot door (Refer photographs). It appears that there must have been some quality issue in this batch of cars. I am advised to repaint the whole vehicle for consistent shade. Why should I spend so much money on a 7 year old Car?...
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                A
                ashish721
                Nov 24, 2023
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                Clutch and gears getting stuck.

                Address: Jaipur Rajasthan India

                Hi. I have a Hyundai venue. Bought it some two years ago. For 3 - 4 months I am facing problem with the clutch and gear shift. I have reported this to my dealer here jaipur rajasthan several times. But he can't seem to find the problem. Without release of the clutch the car begins to roll. The reverse gear gets stuck, can't shift to any other gear. Then I have to press the brake and release clutch so th engine shuts down, switch off the ignition,...
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                S
                shona@14
                from Varanasi, Uttar Pradesh
                Nov 8, 2023
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                Delay in repair process and rude behaviour

                Address: GP Hyundai service station Naini Prayagraj

                Hello this is Shivam Kaushal vehicle owner of 'Hyundai Verna UP70 FB4763'.
                This is in refrence with the accident of my vehicle on '30th of August 2023'.
                This is to inform you both "Hyundai India" as employes of service centre are making me fool since 68 days. I met an accident on 30/8/23 and due to the clavicle bone facture I got admited in the hospital. On 3rd of sep had send my vehicle to GP Hyundai...
                +4 photos
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                K
                kenb
                Nov 3, 2023
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                Address: Samta Hyundai Address: Vita plant Lane,G.T Road,Ambala City. India

                Reference : https://samta-hyundai-gtroadambala.com/#, Samta Hyundai
                Address: Vita plant Lane, G.T Road, Ambala City. Phone: [protected]

                Horrible service. Bad attitude of employees (who refused to provide any unique identifier, I.E. no professional accountability), including Ashish Rana. This business writes fake positive reviews with masked IP addresses. Repairs were not done in a timely manner (two months ago, when we dealt with them ), and were of shoddy quality. We were refused legally entitled receipts for our payments. Estimates were not provided in writing inspite of requesting for it. Unprofessional organization. We were victimized with unwarranted harassment by employees (on a "power trip"), threatened with vindictive reprisal if we voiced complaints against this business. We suggest that one should stay away from this poor- quality organization.
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                  R
                  Rakshithamumbai
                  from Mumbai, Maharashtra
                  Nov 1, 2023
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                  DR Muralidharan - Ex Hyundai Mobis National Head Human Resource

                  Address: Hyundai mobis chennai

                  SR Murralidharan - Ex Hyundai Mobis National Head Human Resource

                  This person is the biggest fraud. Involved in drug activities. Mis behaved with women’s and sending women’s to clients.

                  He cheated many people. Selling lands and property. Received lots of money from lots of people in the name of property selling, gold selling etc.

                  He is mentioning about worked in uae company and some big companies....
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                  Anurag1606
                  from Kota, Rajasthan
                  Oct 26, 2023
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                  Address: Kota Hyundai workshop, Indraprastha Industrial Area, Near Dakhnia Talav Station, Kota

                  Dear hyundai,
                  I visited the Kota hyundai workshop on[protected] for repair of my ac knob, which was explained to me as broken by the service personnel approximately 6 months back. So I paid some advanced for the spare part to book the part. On[protected] I left my car for replacement. After completing the repair work the replaced part was handed over to me along with the package.
                  It is of extreme shock to me that the part which was replaced is absolutely fine and the replaced new knob is still not working.
                  The price charged by the workshop is also more than the MRP even after booking the part 6 months back.
                  I am extremely disappointed by the service of the hyundai workshop as fake repair was done by the workshop and over charging from the customer.
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                    M
                    Montajane
                    from Pune, Maharashtra
                    Oct 23, 2023
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                    Address: Garve Hundai wakad

                    Garve Hundai Wakad, pune, Maharashtra.
                    I booked my car at 28 th September 2023. Your team gave a word that gave a delivery at 23 October 2023 now they says we not able to gave a delivery so this is not right for These moment. Your team gave a word and not completing so we are not satisfied your service, we think that Suzuki service is good than yours .
                    Now they says that chassi no not yet given so there will be delay for delivery so please help us for that moment.
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                      V
                      vinaykumawat
                      Oct 17, 2023
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                      After service my car remote sensor
                      stops working
                      Service centre
                      P L Hyundai Mansarovar Ricco Industrial area Mansarovar Jaipur Rajasthan

                      veichle no
                      RJ14CW6971

                      REGARDS
                      vinay kumawat
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                        S
                        senthil nathan srinivasan
                        Oct 14, 2023
                        Oct 16, 2023
                        This thread was updated on Oct 16, 2023
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                        Address: HMP Ekkaduthangal

                        Dear sir,

                        I recently serviced my car Creta TN10BS3789 for the second free service in Ekkaduthangal HMP.

                        Gave a car at 8.45Am on 12.10.2023 and requested for
                        1.2nd free service
                        2.Oil change
                        3.Wiper blade change
                        4.Exterior Polish
                        5.Wheel Alignment
                        6.Wheel Balancing

                        The advisor Mr.Janaki Raman.S [protected] promised and gave a TAT of 2.00Pm for delivery and am also waiting in the waiting area from the morning, but he doesn't even care about the delivery time..., He lethargically roaming here and there and he not event seeing the status of the vehicle till 3.00Pm.
                        Then I personally kept on tracking the vehicle for washing, polishing like an ADVISOR and it went off at 4.30Pm, Then I complained to the floor manager and she asked for 20 minutes time for delivery but she also took Abscond time till 6.00Pm.

                        Then I complained to Hyundai customer care and they called Monika mam (Service Manager) in a conference call and she forced me to revoke the complaint and told she will rectify the issue and deliver.

                        In the conversation i said, i won't come to this showroom HMP anymore for that ""She Told that... You have no other go you have to come here only ."""

                        She convinced me., Asked my name and I mentioned clearly that "I am only maintaining this car and it's in company Name and I want to claim it and she delivers the car at 7.00Pm.

                        Yesterday morning (13.10.2023) @ 10.30AM i checked the car but
                        """ the Wiper Blade not changed and not even Advisor r Manager intimated about the Wiper""... after i called and asked the Advisor said there was NO STOCK, and called the Monika mam and she said sorry, and will arrange for it and will send the Price of the Wiperblade in 10 mits.

                        And once I handover the bill to my accounts dpt only i noticed that the Bill is in my NAME. Since, your People Frustrated and gave a Delivery "I was Unable to Think and Check anything once i requested monika mam, she asked for the RC copy. Then I conveyed the call to my accounts manager. She gave a "" Corrected Bill in the name of my company" and She knows that I am a Driver of the Car.

                        MAY I KNOW, , ARE you People ANSWERABLE TO THE OWNER ALONE...
                        I am Maintaining the car, I know about the car and I have to take care of the car and I Am Responsible for the car. I took the car for service and you frustrated me. SO, I have all the rights to question you and you have to answer me.

                        If she have a authority to change the bill Name "" which ALREADY its in Company name "" why she asked RC copy to me and why she forced me for the RC copy but she convinced wit my Manager. After he questioned "" Did u ask for the RC copy before service???

                        1. for Free service your Advisor and Team took 9.5Hours which is not at all acceptable and frustrated my whole DAY and MIND on 12.10.2023.
                        2. NO proper response from the Manager till now at 1.30Pm (14.10.2023)regarding the wiper price even after several follow ups.since, the Reason is I am Just a Driver
                        3. NO Wheel alignment report copy shared ( till now i don't even ask... even though i ask you won't support us).

                        Great Service, Great Employees and Great Response...

                        Thanks and Regards,

                        Senthil Nathan s

                        [protected]
                        Oct 16, 2023
                        Updated by senthil nathan srinivasan
                        Till today(16.14.2023) @ 9.00Am there is no Reply from monika mam for the cost of Wiper Blade.

                        Then., I visited the HMP Ekkaduthangal Showroom @ 9.00AM and Changed the Blade directly.

                        No words to say about your Hyundai Service. Such a very BAD experiance.
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                          A
                          Akhil Srivastav
                          from Delhi, Delhi
                          Oct 8, 2023
                          Nov 1, 2023
                          This thread was updated on Nov 1, 2023
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                          Address: Plot No.2, near Mother Dairy Plant, I.P.Extension, Pandav Nagar, New Delhi, Delhi, 110092

                          I am customer of this company.. I am from Delhi laxmi nagar. I am a chartered accountant and sub-advisor of financial department of Delhi government..
                          I have purchased many products as car from this company and suggest more people about good company and their products. But I have one complain about their staff manager as Swechchha bhattacharya (CRM) and Team leader as priyanka (CRE). Both of her behavior is very bad and dismanner. She has no sense how to conversation and behave with client.. I was very ashamed and upset with her behavior.. Pls do action for it.. And guide them she is not all in all.. She has been appointed to service for public and client not to misbehaving with them... Respect them and be polite with public
                          SR Murralidharan - Ex Hyundai Mobis National Head Human Resource

                          This person is the biggest fraud. Involved in drug activities. Mis behaved with women’s and sending women’s to clients.

                          He cheated many people. Selling lands and property. Received lots of money from lots of people in the name of property selling, gold selling etc.

                          He is mentioning about worked in uae company and some big companies. He is biggest liar and cheater.

                          Please be careful with him. His linkedin details :- https://linkedin.com/in/sr-murrali-dharan
                          Email id - [protected]@gmail.com

                          As per the records :- this person contact no :- [[protected]]. Address :- No.1/769, 6th street, Radha nagar, Madavakkam

                          He studied in Maliam engineering college

                          Be careful with this person. He is biggest fraud.
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                            D
                            deepgala
                            Oct 6, 2023
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                            Address: Thane (pokhran road) MODI HYUNDAI

                            @hyundaiindia my new car was delivered on 16th july with registration number ( MH03EF4449 ).due to accidental damage Urea tank was damaged and car was taken to the service centre on 4 august.Still part is in the back order.2 months now.Part is not available with hyundai mobbis.service centre just giving dates for the part.
                            Service centre :-Modi hyundai(Thane pokhran road )Mumbai Maharashtra.
                            Body shop manager -Mahesh Patil
                            Customer relationship manager- Noorsaba sayyed.
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                              Ramneet 81
                              from Mohali, Punjab
                              Oct 4, 2023
                              Oct 12, 2023
                              This thread was updated on Oct 12, 2023
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                              Address: Mohali industrial area. Joshi hyundai

                              I bought top model manual alcazar from Joshi hyundai mohali in dec 2022. During July 2023 heavy rain it got water damaged. Since then it's been 3 months and car is lying in the service center as they don't have the parts. There is no clarity by when the parts will come. No one has a clue as to when we will get the car back. I am paying all emis on time even when I don't have the car. Very poor service and harrassment faced. I spoke to the AM also but no resolution as of now. My first hyundai car and I am not recommending hyundai to anyone now. Really bad experience. Latest car parts they don't have. Also, the spoke to insurance themselves without involving us.
                              Can I have an update on my complaint ?
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