Hyundai Motor India — Pathetic service

My name is Rohit Drall and I'm the owner of Elite i20, I want to draw your attention to the problems I face in getting delivery of my vehicle.
On 25th November I dropped my vehicle to the hyundai workshop which is located on the below mentioned address:
Merchant logo
Unity Hyundai
Plot No. 20 Block-A Nr. Bharat Petrol Pump, Keshopur Industrial Area, Vikaspuri, Delhi, 110015

As I mentioned that I dropped my i20 on 25th november and I was told that we'll check and try to deliver your vehicle as soon as possible, but those are only words from them. In reality I didn't receive my car back. When I chased them about the same, I only came to know that "some parts are not available in the workshop as well as all over India '' and also according to them, those remaining parts won't be available till January.
It's been 11 days since I dropped my vehicle and still they don't have the required parts.
I mean what kind of after sales service is this?

Is this your regular behaviour towards your loyal customers?

If I still don't get any assurance then I'm definitely going to escalate it further until I get the satisfactory reason for this much delay and the assurity to deliver my car on time.

You can contact me for any kind of help from my side.
My car details are as follows:
Model : Elite i20 Petrol
Manufacturing: Dec 2018
Registration no: HR 13P 6756
Owner: Ishwant (updated)
contact no: +91 [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hyundai Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    6641
    Pending
    0
    Resolved
    1019
    Hyundai Motor India Phone
    +91 98 7356 4645
    Hyundai Motor India Address
    5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
    View all Hyundai Motor India contact information