Address: | Lucknow, Uttar Pradesh, 226018 | Website: | Hyundai |
This is a pure complain related to poor service and false commitment..
I went for the service in the morning..And there were some scratches on the car which i specifically told to take care of .The service boy Arun, said it will be touch up and will be a spray paint < white>
I asked him will it be a different color ..He said it will be very near to the original...however, it was not at all...it was just a white paint which was put when i went to collect the car( evening)No spray paint..if there is an option..i would have sent the photo of the car which is looking ugly..and let me share it, it is just 2 year old car.
I spoke to the manager over there (Anoop).he did not had any satisfactory answer...he was also saying the same thing...it will be a different color..i dont know which century are we living inn...one more concern, the car bumper was bit disaligned and i was told that it will be done.again false show...the same was not done and no body was either bothered .I again asked Arun to get it fixed...he said ohh!! We missed it ...abhi karwaate hain...now this is a real example of lack of ownership...however when it comes to charging ...you all dont miss it...i paid Rs.2237 for this pathetic service.
Lastly, feedback form was initially filled with just signature and mobile number..
Later on when i asked the form..then i gave the rating of one for the entire service
I expect to take care of this complaint on utmost priority before it moves to other sources.
Regards
Naved Ahmed
Lucknow
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