Hyundai Motor India — Pathetic service from hyundai

Address:

190014

All,


It was wonderful journey with Hyundai like a fairy tale but once it came on service/maintenance part it became the most downgraded story of my life.

I own 3 Hyundai cars like I10/ Santro car, car plate numbers JK01W-8257/JK05C2612/JK05B4232.

Story started like this:

 On 10th April 2017 I handed over the vehicle Number :JKO1W 8257 Model= I10 Sports Duo at KC Hyundai body shop hyderpora Srinagar for service/Maintenance .

 I received my car back on 24th May 2017, During that time I contact and went personally to Hyundai showroom so many times but the response was low as always like parts are not available etc.,
I am surprised about this excuse because my car was HIT by back side so the requirement was back bumper and Dicky/Trunk of my car . The impact of accident was not that big that they took more than 1 and a half month.


 On the same day when I left from the KC showroom with my car after few kilometers my car started behaving abnormally like switching from Petrol to LPG Automatically etc. and after that my car stopped abruptly.
I contacted the same KC body shop showroom and enquired about the test drive to which they didn’t gave me the proper answer. They just said bring the car back to our Hyundai body shop. Once again I handed over my vehicle.

 Next day I received my car back with a green signal.
But my bad phase didn’t stop there, next morning when I started to inspect my exterior I found few things missing Like Number Plate Lights, Back bumper fender, Gas Leakage smell, Back right tyre Spring etc. Even now I believe there will be various inner parts which will be missing as well.
Again I contacted the same KC body shop showroom and enquired about the INSPECTION to which they didn’t gave me the proper answer. They just said bring the car back to our Hyundai body shop. Once again I handed over my vehicle and received back my car after two days.

 My Worst phase with Hyundai didn’t stop there. I had an medical emergency at home as my wife is pregnant while going to see a doctor I took the same car after few kilometers away from my home my car started behaving abnormally again and stopped abruptly.

I was in that situation where I need to reach the doctor asap and there was even a civil curfew so I begged the road siders for a lift to reach the hospital after that when I contacted again the same KC body shop showroom .they once again gave me the same response to bring the car back to our Hyundai body shop. Now presently the car is still in Hyundai service center.

 I received my car back on 24th June 2017, but the Hyundai surprises has not stopped yet. According to the operational management and his team the inspection was done in front of them. Go through the images which will highlight you the monogram/logo Placement and Alignment of "i10" and "Sports" (attached for your ready reference ) it is a big shock and shame for brand like HYUNDAI. and not satisfied with the service/work being done to my car. Now my car lies like a garbage in my garage.

One more thing I want to tell you is this car of mine is brand new with Engine no. as B4HAEM837757. VIN no.: MALAM51DLEM582825 and I don’t know why I am having so much trouble with its service because it’s been now almost 3 months and I’m skipping my most of the daily crucial time which not only hampers my job but also my health/money as I have to travel almost 104kms each day to and fro.

All I want to know is that when any person comes to Hyundai to buy a car, you guys are the one who promise to provide 100% customer satisfaction regarding the services or anything . Having this kind of experience I want to just sell my all Hyundai cars and want to highlight my this tragedy to all the newspapers so that a middle class people won’t suffer from this kind of serious torture from you Hyundai

This is my last Hope that my case will get resolved asap

Hyundai service station Address: KC HYUNDAI SRINAGAR
unsatisfied customer
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