Hyundai Motor India — Performance and service of Verna | |||
Dear Mr Park I have purchased a Verna car in the year Oct 2014 from Blue Hyundai, Bangalore. This decision was taken on my experience of I 10 which I purchased 8 years back. But I am very unfortunate and regretting for my decision. I took extended warranty of 1 year too. Just after the warranty expired I noticed a noise in stearing and Clutch in the month of November 2016 when the vehicle completed just 3 years with 13945 KM of running only . I was informed by the Blue Hyundai peoples that it is the problem of my driving . Please note my age is 53 and running cars since last 30 years . I filed the complain to Hyundai and then they picked the car again and rectified the stearing noise and clutch noise. In this regards I gave a confirmation of satisfactory servicing to Blue Hyundai on their request. I paid Rs. 18749 for invoice No B[protected] dt 4/11/2016 to Blue Hyundai . Again the same clutch problem raised on 30/ 04/2017 just after 6 months at meter reading of 16246 Km after 2300 Km of running only . Again Blue Hyundai picked the car and informed that problem in clutch and will check after opening it and estimate may be up to Rs 26000. Today I am trying to send my car to other Hyundai Authorised service station for 2nd opinion . I would like to know, is Hyundai making the vehicle where the problem comes only after running of 16000 to 18000 Km . If some problem in driving of a 30 years experienced unskilled driver run this sophisticated car fitted with hydraulic clutch unlike I 10 . And if it is so, why not Hyundai ask to take a test of driving / training of driving before selling Verna so called hydraulic clutch in Bangalore where driving is mostly bumper to bumper . Would like to understand you as MD what should I do of this vehicle if my average annual running is 4600 Km only and pay Rs 45000 per annum apart from Diesel. Was this information helpful? | |||
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