Hyundai Motor India — Poor assistance

Address:

577431

Dear sir/ mam
I am using hundai creta last seven months. This vechile presented by my brother to me. I drove 20000 km by this time and finished three services too. I was quite happy about the dealings all this time.
But today i felt ashamed for choosing this vechile. During the third service itself i asked for some additional accessories. But unfortunately it was not with them and they assured they will do the needful. After a week they informed me the accessories are available and asked me to come there whenever i am able to make.
Because of this assurance yesterday i phoned and informed that i will be coming today. I travelled more than 120 km only for the same. Before reaching there i again spoke over the phone. I reached by 2.10 pm. The service person attended and said wait for 10 minutes. After 30 minutes i called him again and his reply was 5 more minutes. Twice again i called reply was the same. By 3.25 pm l left the showroom/ service centre shimoga.

I was very proud to be the owner of hundai vechile and recommended several persons to buy the same vechile. But today i felt ashamed for the same because of their poor assistance. Sorry to say these things.
Yours sincerely
Jogin antony t
Ph [protected]

Sent from my iphone