[Resolved] Hyundai Motor India — poor hyundai customer services

rtimchen

from Dhekiajuli, Assam

Address:

797112

Sir/madam,
I ordered hyundai santro on november and was satisfied with the speedy booking but much to the anticipation of the hyundai services, customer service here in dimapur, nagaland is horrible.
I wrote a check on the delivery day and was rejected at first and was left at 7:00 pm from the showroom without the car. And since the next day was a holiday, i could do an online transaction with only half of the amount as there was limit within the account transfer, then after that only the car was released and delivered to my home. But, the paperworks about the car and the services provided by the salesperson and manager here in dimapur is unsatisfactory as they dont respect the customer here in nagaland. Please make sure that this dont happen with other customers and they did with me. We the public love hyundai and dont want it to be ruined by some people.
Thank you.

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Feb 19, 2019

Complaint marked as Resolved

As per my complaint, the problem regarding my issue for services has been good, I got the RC certificate of the car on time and everything has been done in order. I recieved a phone call regarding my experiences for purchasing the car and rated my overall experience. Just a suggestion though, Company should also maintain a strict policy regarding customer satisfaction, sometimes its very bad when the quality of the services are incompetent, the public suffers a lot due to the mistreatment recieved. Brushing aside all these factors. Thank you Hyundai.