Hyundai Motor India — Poor quality of service

Address:	600037
Website:	www.hyundai.co.in

Sir, This is regarding a car service issue faced with KUN Hyundai-Ambattur .I want to you to examine & provide me proper explanation . VIN : MALAA51HR6M884549, Vehicle Reg No: TN10P5357 .(total KM is 11, 000 only). Total bill amount Rs .13137 . Issue : In the very first ride of the vehicle after service, the Air condition not working . Reason for raising this issue : 1] Air condition system was perfectly working during service hand over . After service it is not working . 2] Air condition system not examined during service .But AC cleaning foam charged for Rs.800 without my approval . 3] When I ask the checklist for the inspection & final test, it was denied by the supervisor . Due to unplanned quick delivery in Sunday & improper explanation of scope of work, I strongly felt that the service is not transparent . I would like you to support at this matter in order to understand the process completely . Note: The supervisor is more interested for including charges of rust proof coating & soap washing than finding the defects in car .Though I paid for these outsourced activities, my car rear window was open during delivery time & all rain water sprinkled into the seats . Regards Subramanian Mogappair West Chennai 91-[protected]